Booking Terms & Cancellation Policy

Booking Terms & Cancellation Policy

Earthly Paradise Tours (“Company”) provides organized tours in cooperation with external partners. By completing a booking, you agree to the following terms.

1. Booking Confirmation

• Submitting a form does not guarantee a reservation.
• A booking is confirmed only after:

  — written confirmation from the Company and

  — payment of the required deposit.

• Limited availability. Bookings are processed in order of priority.

2. Deposit

• A deposit may be required depending on the activity.
• Payment is made via bank transfer or online (upon request).
• Proof of payment must be sent to our email.

3. Final Payment

The remaining balance must be paid by the day of departure or as specified per package.

4. Cancellation Policy

• Up to 7 days before departure: 100% refund of deposit.
• 6–3 days before: 50% refund of deposit.
• 2 days before or no-show: No refund.
• Full refund applies only if the Company cancels the trip.

5. Cancellation or Changes by the Company

The Company may modify or cancel a trip due to weather, safety concerns, partner issues, or low participation. You may choose between:

• full refund, or
• rescheduling to another available date.

6. No-Show

No-shows are considered last-minute cancellations with no refund.

7. Name Change

Name changes are allowed up to 48 hours before departure at no extra cost.

8. Liability

The Company is not responsible for incidents caused by third-party providers or failure to follow safety instructions.

9. Refund Policy

• Refunds are processed within 5 business days.
• Refunds are issued using the original payment method.
• Bank fees (if any) are the responsibility of the customer.

10. Contact

Email: earthlyparadise.tours@gmail.com
Phone: +30 6971 786 254

Last updated: [25/11/2025]